Frequently asked questions
Do you offer free shipping?
Yes, we do for all US orders over $75, Canada orders over $100, and for worldwide orders over $200.
Do you offer customized guidance on a skincare ritual?
Yes, please email us at firstname.lastname@example.org
When can I get my order?
Please allow 2-4 days of processing and handling time. All orders are then shipped out the following business day. For more information, head over to our Shipping and Returns Policies here.
What's the Kansa wand made out of?
Our Kansa wands are made out of pure Kansa metal dome (an alloy/mixture of Copper + Tin). Kansa metal is the healing metal of India - also known as bronze in the Western World. The wooden handle is made of Organic Teak Wood. All materials are sourced from India. All Kansa Organics tools are handcrafted by our master artisans in India.
For more information on its benefits, please head over to our Benefits page here.
Are your products safe during pregnancy?
We pride ourselves on using all Ayurvedic herbal ingredients that have no contraindications and are proven to be safe for people to use from all walks of life. However, we advise everyone to seek medical advice from their physicians before trying any new products.
Are your facial oils safe for all skin types such as rosacea, sensitive skin, acne-prone skin and other skin problems?
Ayurveda teaches us that these skin problems are symptoms of an imbalanced dosha, and for this reason, we thoroughly study and carefully formulate our Ayurvedic oils to target these imbalances and ensure that we cover all skin types. The same reason why we have passionately designed our Doshic Collection to offer personalized skincare rituals that align with the season to awaken self-healing and dosha harmony.
Not sure what your doshic constitution is? Take the dosha quiz here.
We pride ourselves on using all Ayurvedic herbal ingredients that have no contraindications and are proven to be safe for people to use from all walks of life.
However, we advise everyone to seek medical advice from their physicians before trying any new products.
Are your products cruelty-free?
Yes, and not only are our products cruelty-free but also all-organic and vegan. Ayurveda teaches us to source our necessities in our everyday life from the gift of nature, but at the same time warns us to protect it.
Leaping Bunny Association: We do not believe in supporting the inhumane treatment of animals in cosmetic and personal care product testing. Our products are cruelty-free every step of the way.
What is Kansa Academy?
Kansa Academy is our educational program for professionals looking to incorporate our Kansa tools into their practice. If you are interested, please feel free to email us at email@example.com. You may also find our Kansa Academy page to be beneficial. View it here.
What do beauty and wellness experts say about Kansa Organics?
You may find their testimonials here.
Do you work with influencers?
Yes, we have our Ambassador Program. Learn more information here.
Do you offer wholesale for professionals?
Yes, we do. Please email us at firstname.lastname@example.org. You may also directly sign up here.
Do you offer affiliate program?
Yes, please learn more information here, and please email us at email@example.com.
What if my order arrives damaged?
We will gladly replace any defective items immediately. If your order is missing a product, contains a damaged item, or has other concerns, please email us a detailed note with photographic evidence at firstname.lastname@example.org within 48 hours of delivery.
For more information, please head over to our Returns Policies here.
Can I use multiple discount codes in one order?
No, discount codes cannot be stacked; you can only use one per order.
I have more questions.
We are happy to entertain more queries from you and learn how we can assist you. Please email us at email@example.com or at firstname.lastname@example.org.
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